Overview
We want you to be satisfied with your purchase. If you experience any issues with your order, you may request a return or exchange according to the policy below.
Exchange Policy
If the size does not fit or you wish to exchange your item, you can request an exchange within 7 days of receiving your order.
To be eligible for an exchange:
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The item must be unused and unwashed
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All original tags must be attached
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The product must be returned in its original condition
Once the returned item is received and inspected, we will process the exchange.
Return Policy
Returns are accepted only in the following cases:
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The product received is damaged or defective
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You received the wrong item
To request a return, please contact us within 48 hours of receiving your order with details and supporting photos if required.
Non-Returnable Items
Certain items may not be eligible for return or exchange, including:
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Products that have been worn, washed, or used
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Items returned without original tags or packaging
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Products purchased during special promotions or clearance sales (unless defective)
Return Process
To initiate a return or exchange:
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Contact our support team with your order details.
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Our team will guide you through the return process.
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Once the product is received and inspected, we will proceed with the exchange or resolution.
Refunds
If a return is approved due to a damaged or incorrect item, refunds will be processed to the original payment method within a reasonable timeframe.
Shipping for Returns
Customers may be responsible for return shipping costs unless the product is damaged, defective, or incorrect.
Contact Us
If you have any questions about returns or exchanges, please contact us through our website’s contact page.