Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed, it will be prepared and handed over to our shipping partner for delivery.
Delivery Time
Delivery times may vary depending on your location. In most cases, orders are delivered within 3–7 business days after dispatch.
Please note that delivery times are estimates and may occasionally be affected by external factors such as courier delays, weather conditions, or high demand periods.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on selected orders or during special campaigns.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation message with tracking details so you can monitor the progress of your delivery.
Delivery Address
Please ensure that the shipping address and contact details provided at checkout are accurate. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our support team as soon as possible. We will work with the shipping provider to resolve the issue.
International Shipping
Currently, shipping availability may depend on the regions we serve. Delivery times and shipping charges for international orders may vary depending on the destination.
Contact Us
If you have any questions about shipping or delivery, please contact us through our website’s contact page.